Singapore Airlines is a well-known airline based in Singapore that offers flights to various destinations worldwide. If you need to cancel a flight you've booked with Singapore Airlines, you have the option to do so within the first 24 hours of booking and receive a full refund without incurring any charges. This policy provides peace of mind in case you need to make changes shortly after making your reservation. The condition of this rule is that there must be at least seven or more days left before flight departure when applying for a cancelation. 

What If I Cancel My Ticket 24 Hours After the Booking? 

The 24-hour grace period from the booking is a time during which passengers can cancel the flight for free. After this time frame, passengers requesting a call-off of their journey will have to pay an airline fee. However, there can be some instances that cannot be avoided, and under these circumstances, the airline may grant you a free cancelation even after 24 hour grace period. The Singapore Airlines cancellation policy acts as a guideline for understanding the charges and terms for a full refund. Here are the cancelation policy of Singapore Airlines described below: 

  • If the flight is running late by three or more hours from the scheduled time, passengers have a right to cancel their flight ticket for free. 
  • In case of a medical emergency, passengers can cancel their tickets by showing their medical reports to the airline. Singapore will reimburse the entire ticket price.   
  • When an airline cancels a flight due to technical reasons or bad weather, it will rebook the flight to the next available flight. Passengers also have the option to cancel their upcoming journey. The airline does not impose any fee on such tickets. 
  • Travelers who have booked their flights through a third party will have to communicate with their travel agent for any flight cancellation or refund queries. 
  • While applying for the cancelation, the ticket must be unused. The airline will initiate the refund only on the unused portion of the ticket. 
  • Refundable tickets come with maximum flexibility and are fully refundable, no matter when you cancel the flight. 
  • Non-refundable tickets are eligible to receive only the government taxes and charges. 

Read this blog for more : Is a Singapore Airlines ticket cancellable?

How Do I Cancel My Flight?

The passengers are advised to cancel the ticket before departure. Any passenger who does not board the flight without canceling their booking will be treated under the no-show policy and will not be allowed to ask for a refund. There are multiple ways to cancel a flight ticket. 

Cancel your Ticket through ‘Manage My Booking': Passengers can submit their flight cancellation request online. This is the most common approach for canceling a flight. Here is how to do this: 

  • Go to the official website of Singapore Airlines.
  • Click on the ‘Manage my Booking' option and enter the last name of the passenger along with the booking reference code.
  • Tap on 'search' to access your booking details.
  • Select the ticket you want to cancel.
  • Choose the cancellation option.
  • The applicable charges and refund amount will be displayed on the screen.
  • If you agree to the terms, follow the on-screen instructions to cancel your ticket.
  • Once you have completed the procedure, the airline will send you a confirmation email.

Phone Call: Any passenger unable to cancel their flight through the online mode for any reason and looking to get assistance with flight cancelation can talk to their agent. Their agent will cancel the ticket on the passenger's behalf. Here is how to cancel the ticket on the phone: 

  • Visit the official website of Singapore Airlines and find the phone number specific to your region. The airline provides various numbers for different locations, so locate the number for the closest call center.
  • Dial the number and go by the IVR to reach Singapore Airlines' flight cancelation department. 
  • Wait until a person joins you on the phone. 
  • Provide your booking details to the agent and help them locate your ticket. 
  • Ask the agent to cancel the ticket and learn the applicable charges and policies. 
  • If you agree to the associated charges, confirm the cancelation. 
  • The agent will cancel your tickets and send you the confirmation email. 

Read this for contacting process: How to get in touch with Singapore Airlines?

At the Airport: For the last-minute cancelation approach the agent in person. If you have reached the airport locate the helpdesk of Singapore Airlines. An agent will assist you with flight cancelation. They will inform you regarding the associated charges and cancelation. Follow their instruction and get your flight canceled in minutes. Once the flight has been canceled, the airline will process the refund amount automatically. The refund can take up to 7 to 10 business days to reflect in your account. 

Conclusion

Singapore Airlines ticket holders enjoy the flexibility of canceling their tickets for free within 24 hours of booking. Even after 24 hours, the cancelation option is available for passengers, but it is now chargeable. Understand the charges, policies, and procedures before canceling a Singapore Airlines ticket. If you still have doubts, speak to a Singapore Airlines agent for more information.